Exclusive Updates
×

First things first

Have you ordered hair care from us before?


Welcome back!

Please sign in to continue.


How can we help?

Good news! You can do this in your account.

Still need help? .

Using the form below, please let us know any issues you’ve been experiencing and we’ll answer your question as quickly as possible.

  1. Log into your Aura account, and click on Order History from the account links menu at the top of the page. Browse recent orders and copy and paste the appropriate order number here.
  2. Search your email for Aura Order to find your order confirmation email.
Minimum 10 characters required.

This website uses cookies

This website uses cookies and similar technologies to operate our site and services, optimise the website, monitor sessions, enhance your experience, and for marketing. These technologies may monitor your use of the site and share that information with third parties, including for analytics, social media, and advertising purposes. For more info, including on data retention, see the privacy notices linked below. Click “Cookie Settings” to opt-out of certain advertising cookies. By accessing or using the website, you agree to the use of cookies to collect and share your information, and to our Terms of Use (including arbitration & class waiver terms), Privacy Policy and (for California residents) the CA Privacy Notice.